Frequently Asked Questions
Everything you need to know about your Deftones gear and orders.
How long will it take for my order to ship?
Standard domestic orders typically ship within 3-5 business days. International shipping times vary depending on the destination and customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home to compare.
Do you ship worldwide?
Yes, we offer international shipping to most countries. Please note that customers are responsible for any applicable customs fees or import duties.
How should I wash my Deftones merchandise?
To preserve the print quality, we recommend machine washing cold, inside out, with like colors. Tumble dry on low or hang dry for best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.